Privacy policy
Privacy Policy
Effective Date: 4/1/2026
Lily’s House Of Hair LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website or interact with us via social media (like Instagram).
1.
What Information We Collect
When you make a purchase, sign up, or browse our website, we may collect the following information:
Personal Info:
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Name
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Email address
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Shipping address
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Billing address
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Phone number
Payment Info:
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Credit/debit card details (processed securely via Shopify; we don’t store full payment info)
Usage Data:
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IP address
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Device/browser type
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Pages visited and interaction time
2.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order updates or confirmations
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Communicate with you (support, promotions, product updates)
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Improve website experience
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Comply with legal obligations
We may use your email for marketing—only if you opt-in (such as through our newsletter or checkout).
3.
Sharing Your Information
We do not sell your information. However, we may share your data with:
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Shopify (our eCommerce platform)
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Payment processors (e.g., PayPal, Shop Pay)
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Shipping providers (e.g., USPS, UPS)
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Marketing tools (e.g., email platforms like Klaviyo, Mailchimp)
All partners are required to protect your data and comply with privacy laws.
4.
Cookies & Tracking
We use cookies and similar technologies to:
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Keep you logged in
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Analyze traffic
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Personalize your shopping experience
You can disable cookies in your browser settings, though this may affect functionality.
5.
Your Rights
You have the right to:
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Access, update, or delete your personal data
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Opt-out of marketing emails at any time
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Request a copy of the data we hold on you
To make a request, email us at [info@lilyshouseofhair.com].
6.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes above (e.g., legal compliance, order records, support).
7.
Children’s Privacy
We do not knowingly collect personal data from anyone under the age of 16 without parental consent.
8.
Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for their content or privacy practices.
9.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
10.
Contact Us
For questions or concerns about your privacy, contact:
Email: Info@lilyshouseofhair.com
Business Name: Lily’s House Of Hair LLC
Instagram: @Lilyshouseofhairllc